Frequently Asked Questions

Explore answers about CRMPlane features, integrations, billing, and platform capabilities.

Email Marketing

Can I send campaigns from CRMPlane?+
Yes. Build email templates, create segmented audiences, launch campaigns, and track open/click analytics from one centralized workflow.
Can I personalize emails?+
Yes. Dynamic placeholders allow personalization by name, company, tags, and custom CRM fields.

Google Integration

Can I sync leads with Google Sheets?+
Yes. Connect Google once, paste a Sheet URL in Leads > Sheets, and sync both directions (CRM to Sheet and Sheet to CRM).
Can I view synced rows inside CRMPlane?+
Yes. Leads > Sheets shows editable CRM rows and live sheet rows so your team can review and update quickly.
Which Google account should users connect?+
Users should connect the same Google account that has access to the target Sheet. CRMPlane uses that user token for read/write sync.

Shopify Integration

How do I use Shopify data?+
Connect your store from Integrations, save credentials, run Test, then run Sync. Orders/customers/products will appear in analytics, segments, campaigns, and automations.
Can I create segmented campaigns?+
Yes. Automation rules allow targeting based on integration provider, order value, lifecycle stage, and more.

WooCommerce Integration

What can I do with WooCommerce data?+
Import WooCommerce orders, products, and customers for lifecycle automations, campaign segmentation, and revenue analytics.
Is it managed from one panel?+
Yes. All WooCommerce setup and sync configuration is handled in the Integrations dashboard.

Billing & Access

Is there a free trial?+
Yes. New users receive a 7-day free trial with access to core CRM and marketing modules.
What happens after the trial ends?+
Access becomes limited until a subscription is activated. Data remains securely stored.
How are feature limits enforced?+
CRMPlane enforces limits by plan for users, contacts, leads, campaigns, integrations, and automation access at API level.

Still have questions?

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